← ArtsManaged Compass

Terms of Service & Privacy Policy

Effective March 16, 2026

1. Who We Are

ArtsManaged Compass (“ArtsManaged Compass”) is operated by arts axis llc, based in Washington, DC. ArtsManaged Compass is not affiliated with or endorsed by American University. E. Andrew Taylor's academic home is American University; ArtsManaged Compass is an independent venture of Arts Axis LLC.

2. What ArtsManaged Compass Is

ArtsManaged Compass is an AI thinking partner for arts management practitioners. It is built on Anthropic's Claude large language model. It is not a human advisor, coach, consultant, attorney, or licensed professional of any kind.

3. What ArtsManaged Compass Is Not (AI Disclaimer)

ArtsManaged Compass outputs may contain errors, omissions, or inaccuracies. ArtsManaged Compass does not provide legal, financial, HR, accounting, tax, or governance/fiduciary advice. No professional or fiduciary relationship is created by using this service. You must verify all outputs independently before applying them to organizational decisions.

4. Service Status

ArtsManaged Compass is an evolving service. Features and availability may change with notice.

5. Your Subscription

ArtsManaged Compass is available at two pricing tiers: Standard ($15/month) and Education ($10/month). Both tiers auto-renew monthly and include the same features. Payment is processed by Stripe.

The Education tier is available to current students and active faculty at accredited institutions of higher education in the United States, verified by a .edu email address and a self-attestation of eligibility. Education subscribers may be asked to reconfirm their status annually.

Pricing may change with notice.

6. Your Data

What we collect: Account information via Clerk (name, email), usage metrics (token counts, message counts, costs — no conversation content), and standard web server logs.

What we do not collect: Conversation content, uploaded documents, or Session Portfolios.

7. How Your Information Moves

  • Anthropic — Conversation content is sent to Anthropic in transit, retained up to 30 days per their policy, and not used for model training under their Commercial Terms.
  • Clerk — Handles authentication (name, email).
  • Stripe — Processes payments.
  • Vercel / Neon — Hosting and usage metrics only.

PDF uploads: Text is extracted server-side by our software. Extracted text enters the conversation sent to Anthropic. Nothing is stored.

8. Session Portfolios

Session Portfolios are generated in your browser. They are not stored on our servers. It is your responsibility to download them. If you do not download a Session Portfolio, the conversation is permanently lost.

9. Intellectual Property

The ArtsManaged Field Guide, ArtsManaged Field Notes, and ArtsManaged YouTube are freely accessible and remain the intellectual property of E. Andrew Taylor. The system instructions, prompt architecture, and software are proprietary to arts axis llc. Users may not attempt to extract, reconstruct, or reverse-engineer the system instructions or prompt architecture.

10. Acceptable Use

  • No prompt injection or jailbreaking.
  • No extracting system instructions.
  • No presenting ArtsManaged Compass outputs as professional advice to third parties without independent verification.
  • No uploading documents you are not authorized to share.

11. US State Privacy Rights

Residents of states with comprehensive privacy laws — including California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), and Connecticut (CTDPA) — have the right to know what personal information we collect, the right to request deletion of personal information, and the right to opt out of the sale of personal information. We do not sell your data.

To exercise these rights, contact us at support@artsmanaged.org. We will respond within 45 days.

12. Eligibility and Service Availability

This service is intended for and available only to users who are (a) located in the United States and (b) at least 18 years of age. By using ArtsManaged Compass, you represent that you meet both requirements.

The service is provided “as is” with no warranty of accuracy, availability, or fitness for a particular purpose.

13. Limitation of Liability

arts axis llc's total liability is limited to the fees you paid in the 12 months preceding a claim. arts axis llc is not liable for indirect, consequential, or punitive damages, including organizational decisions made based on AI outputs.

14. Indemnification

You agree to indemnify and hold harmless arts axis llc, its owner, and its affiliates from any claims, losses, or expenses (including reasonable attorney fees) arising from your use of ArtsManaged Compass, your violation of these terms, or your presentation of ArtsManaged Compass outputs to third parties as professional advice.

15. Cancellation and Termination

You can cancel your subscription at any time from within ArtsManaged Compass through the account menu. Cancellation stops auto-renewal but does not take effect immediately — you retain full access through the end of your current billing period.

Refunds are not generally provided but may be granted at our discretion.

arts axis llc may terminate your account for violation of these terms. Downloaded Session Portfolios and Compass Profiles remain your property.

16. Changes to These Terms

We may update these terms with notice. Continued use of ArtsManaged Compass after changes constitutes acceptance of the updated terms.

17. Governing Law and Dispute Resolution

These terms are governed by the laws of the District of Columbia, without regard to conflict-of-law principles.

Any dispute arising from these terms or your use of ArtsManaged Compass shall be resolved by binding arbitration administered under the rules of the American Arbitration Association, conducted in Washington, DC. The arbitrator's decision shall be final and enforceable in any court of competent jurisdiction.

You agree that any dispute resolution will be conducted only on an individual basis and not as a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than arbitration, both parties waive any right to a jury trial.

18. Contact

Questions about these terms? Contact us at support@artsmanaged.org.